Peace of Mind Pledge
We are committed to giving you great value:
- We do not have expensive high street shops to pay for
- We pass these big savings on to you.
You are protected when you buy:
- We only sell first-rate, quality products.
- We are supplied by the best maufacturers.
- You can contact us at any time.
- You can return your purchase with no questions asked.
Our No-Questions-Asked Guarantee
If you are not happy with any product bought from us - just return it and we will give you a refund in full with no questions asked.
Of course, in the unlikely event that a product is faulty or you receive an incorrect item, you will be refunded anyway unless you would prefer the item exchanged or replaced.
Your statutory rights are unaffected by our Pledge.
Clear and Sensible Trading Terms
All offers are subject to stock availability.
We take special care to show correct sizes and specifications although, as with goods bought anywhere, slight variations may occur within accepted trade tolerances.
In the unlikely event that you receive a faulty product or an incorrect delivery and you would like an exchange, we will pay for the return postage costs.
If you wish to obtain a refund by returning a product that is not faulty or incorrectly delivered, you will pay the return postage costs. Please allow 28 days from our receipt of your return for the refund to be sent to you.
We reserve the right to refuse a refund for any product that has not been returned within 90 days from the date of purchase. Any item returned must, of course, be unused to qualify for a refund.
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